Protecting Your Privacy Is Our Priority
At The Stone Community Health Center (TSCHC), your privacy, dignity, and trust are central to our care. We are committed to protecting your personal health information and ensuring compliance with all applicable federal and state laws — including the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2, which protect information about behavioral health and substance use treatment.
We collect only the information necessary to provide high-quality medical and behavioral health services, fulfill legal requirements, and maintain accurate health records.
Information collected may include:
We do not collect unnecessary information and will never request personal financial data unrelated to your treatment.
Your information is used only for authorized healthcare and administrative purposes, such as:
We will not sell, lease, or share your information for marketing purposes without your explicit written consent.
For clients receiving substance use disorder (SUD) or behavioral health treatment, additional federal protections apply under 42 CFR Part 2.
This law prohibits TSCHC from disclosing information that identifies you as receiving SUD services unless:
These protections ensure that your participation in treatment remains private and confidential.
Under HIPAA, you have the right to:
All requests can be submitted in writing to our Privacy Officer (see contact below).
TSCHC uses strict security measures to protect your data:
We retain records only as long as required by law and securely destroy outdated data.
When you submit information through our website or online forms:
We encourage partners to send only necessary and authorized data.
TSCHC collaborates with courts, probation officers, and treatment agencies to ensure proper client care and compliance.
Information is shared only when:
Even in these cases, only the minimum necessary information is disclosed.
While we take every measure to secure communication, please be aware that standard email may not be fully encrypted.
Whenever possible, we use secure messaging systems for sensitive health information.
By communicating with us electronically, you acknowledge and accept the associated risks of electronic transmission.
In some cases, we use trusted vendors to assist with secure data storage, billing, or electronic health record systems.
All third-party vendors are required to sign Business Associate Agreements (BAAs) ensuring they comply with the same privacy and security standards we uphold.
You have full control over your personal health information.
You may:
We encourage all clients to review and understand their rights during intake and throughout care.
If you believe your privacy has been compromised, please contact us immediately.
We take all privacy concerns seriously and will respond within 10 business days.
Privacy Officer – The Stone Community Health Center
If your concern is not resolved, you may also file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR) at:
https://www.hhs.gov/ocr/privacy/hipaa/complaints/TSCHC may update this Privacy Policy periodically to reflect changes in laws or organizational practices.
We will post revisions on this page with an updated effective date.
We encourage all visitors and clients to review this policy regularly.
By receiving services from TSCHC or submitting forms on our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
423 N Country Club Drive
Suite 45
Mesa, AZ 85201
Monday – Friday
9:00 AM – 4:30 PM
"At The Stone Community Health Center, your privacy and trust are the foundation of our care."